CR-A™ software
The Vision-1 patented technology solution, Customer Response-Ability™, provides software functionality that quite simply asks one customer service question on an electronic payment device during each transaction / activity. CR-A™ is the only software available that puts the complete customer picture at your fingertips. Never before has technology blended the financial, behavioral and customer service data together in one data capture. CR-A™ breathes life into the standard transaction data by allowing you to learn the customer impressions behind the numbers.
Customer Response-Ability™ merges a corporate Survey Management component with Electronic Payment Device Add-on functionality to accomplish a robust data base that is then processed through a Reporting Engine to accomplish dynamic, insightful analytics. Thus, the CR-A™ software package provides for the integration of all the ingredients required for end to end functionality.